Terms and Conditions

Digital art of a lady sitting at a desk researching genealogy by Jennifer Empey

Terms of Service

Overview

This website is operated by Jennifer Empey. Throughout the site, the terms “I” and “me” refer to Jennifer Empey.

By visiting this site and/or engaging with its services, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, contributors of content, and customers.

Please read these Terms carefully before using the website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use its services.

I may update these Terms from time to time by posting changes on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Section 1: Online Use

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use this site or its content for any unlawful purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses, malware, or destructive code. A breach of these Terms will result in termination of your access.

Section 2: General Conditions

I reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or content without express written permission.

Section 3: Accuracy of Information

I am not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance is at your own risk.

I may update or change site content at any time without obligation to notify users.

Section 4: Modifications to Services and Prices

Prices for products or services may change without notice.

I reserve the right to modify or discontinue any part of the Service at any time without notice.

Section 5: Products or Services

Certain products or services may be available exclusively online through third-party platforms such as Payhip, Gumroad, or Etsy. This website does not process payments or deliver digital products directly. When you choose to purchase an item, the transaction occurs on the external platform you select, and your purchase is governed by that platform’s Terms of Service.

Free Digital Content (Email Delivery)

From time to time, this website may offer free digital content such as downloads, guides, or resources. These items may be delivered directly via email and may link to external file‑hosting services such as Google Drive, Backblaze, Dropbox, or similar platforms.

Free digital content is provided “as is” and is not considered a purchase.

No refunds apply to free items, as no transaction takes place.

Digital Products (Third-Party Platforms)

  • Digital products are delivered electronically by the platform where the purchase is made.
  • Files are typically available after payment is confirmed.
  • Delivery may occur through an on‑screen link, an email from the platform, or your account’s download section on that platform.
  • This website does not manage or store your downloads.

Refunds and Non-Refundable Digital Products

Because digital files are accessible immediately after purchase, all sales are final across Etsy, Payhip, and Gumroad unless required under the Australian Consumer Law.

Refunds are not provided for:
• change of mind
• accidental purchase
• device incompatibility where the minimum requirements were met
• unmet personal expectations
• downloaded files

Digital Product Refund Requests (Australian Consumer Law)

Refunds may only be provided in cases of major failure under the Australian Consumer Law.
If you believe a digital product has a fault, you must:

  1. Submit a refund request in writing to jennifer@jenniferempey.com.
  2. Include your order details (order number, date of purchase).
  3. Provide a clear explanation of the issue so it can be assessed.

Refund requests without a stated reason for the fault cannot be processed.

Platform-Specific Delivery & Refund Policies

Each platform may have its own delivery and refund rules:
• Etsy: Digital items are non‑refundable under Etsy’s Digital Items Policy.
• Payhip: Digital products are non‑refundable unless required by law.
• Gumroad: Digital products are non‑refundable unless the creator chooses otherwise.

Your purchase is subject to the platform’s policies, where the purchase occurs, and in addition to the information provided here. Please refer to the platform where your purchase was made for the most current and up‑to‑date delivery and refund policies.

Product Information

I make every effort to display product information accurately. However, I cannot guarantee that your device’s display of colours or formatting will be exact.

I reserve the right to limit the availability of products or services, discontinue items, or change pricing at any time without notice.

Section 6: Accuracy of Account Information

You agree to provide current, complete, and accurate information when signing up for emails, leaving comments, or engaging with any services offered through this site.

If you unsubscribe from emails, your address will be removed from our list. I also periodically clean our mailing list to remove inactive addresses to maintain deliverability and prevent spam rating issues.

Section 7: Optional Tools

I may provide access to third‑party tools or services over which I have no control. These are provided “as is” and “as available” without warranties or endorsements. Your use of such tools is at your own risk, and you should review the terms provided by the relevant third‑party provider.

Future features or tools added to the site will also be subject to these Terms of Service.

Section 8: Third-Party Links

This site may include links to third‑party websites. I am not responsible for examining or evaluating their content or accuracy, and I disclaim liability for any third‑party materials, products, or services.

Please review third‑party policies carefully before engaging in any transactions. Complaints or questions about third‑party products should be directed to the third party.

Section 9: User Comments, Feedback, and Submissions

If you send creative ideas, suggestions, proposals, or other materials (“comments”), you agree that I may use them without restriction, including editing, publishing, or distributing them. I am under no obligation to maintain comments in confidence, compensate you, or respond.

I may, but am not obligated to, monitor or remove content I deem unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

You agree that your comments will not violate the rights of others, contain unlawful or abusive material, or include malware. You are solely responsible for the accuracy of your comments.

Section 10: Personal Information

Your submission of personal information through this site is governed by our Privacy Policy.

Section 11: Errors, Inaccuracies, and Omissions

Occasionally, information on this site may contain typographical errors or inaccuracies. I reserve the right to correct errors and update information at any time without prior notice.

I undertake no obligation to update or clarify information except as required by law.

Section 12: Intellectual Property

This website and its content are protected by copyright law. Content may not be copied, reproduced, distributed, or used to create derivative works without express permission.

The creator retains full copyright to this website, its content, products, digital products, and creative materials. Any third‑party graphics, photography, or elements are used within the terms of their licenses.

Some content may incorporate or be inspired by artificial intelligence (AI) tools. AI‑assisted content has been curated and adapted by the creator to reflect the original vision and is considered part of the creator’s intellectual property.

Reasonable efforts have been made to ensure accuracy, but no warranty is given that all content is error‑free or current. Any references to products, websites, or companies are trademarks of their respective owners and do not imply endorsement.

This website and its content are for personal use only.

Section 13: Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, defame, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit malware or malicious code
  • To collect or track the personal information of others
  • To spam, phish, crawl, or scrape
  • For obscene or immoral purposes
  • To interfere with or circumvent security features

I reserve the right to terminate your use of the site for violating these prohibited uses.

Section 14: Disclaimer of Warranties: Limitation of Liability

I do not guarantee, represent, or warrant that your use of this site or its services will be uninterrupted, timely, secure, or error‑free.

You agree that your use of the site and its content is at your sole risk. All services and digital products are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement.

In no case shall Jennifer Empey, affiliates, agents, or service providers be liable for any injury, loss, or damages of any kind, including indirect or consequential damages such as lost profits, lost data, or replacement costs, arising from your use of the site or its content. Where local laws do not allow exclusions or limitations, liability will be limited to the maximum extent permitted by law.

Section 15: Indemnification

You agree to indemnify and hold harmless Jennifer Empey, affiliates, partners, agents, and service providers from any claim or demand, including reasonable legal fees, arising out of your breach of these terms or violation of any law or third‑party rights.

Section 16: Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force.

Section 17: Termination

These Terms remain effective unless terminated by either you or us. You may terminate at any time by ceasing use of the site.

If I believe you have breached these Terms, I may terminate your access immediately without notice. Obligations and liabilities incurred before termination will survive termination.

Section 18: Entire Agreement

These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and us and supersede prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.

Section 19: Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved by the courts of Victoria, though I retain the right to bring proceedings in your country of residence or another appropriate jurisdiction.

Section 20: Changes to Terms of Service

I may update or change these Terms at any time by posting updates on this page. It is your responsibility to review this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Section 21: Contact Information

Questions about these Terms should be sent to:
📧 jennifer@jenniferempey.com

Section 22: Related Policies

Please also read our Privacy Policy and Disclaimer (links available below).

[Updated July 2026]

JE jennifere54.sg-host.com
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